Shipping Policy
At The Festive Crate, we strive to provide our customers with a seamless shopping experience, including swift and reliable delivery of your orders. Please review the following shipping information to understand how we handle the delivery of your products:
- Processing Time:
- Orders are processed within 1-3 business days after payment confirmation.
- Please note that processing may take slightly longer during peak seasons or promotional periods.
- Shipping Methods:
- We partner with trusted shipping carriers to ensure safe and timely delivery of your orders.
- Orders are shipped via standard shipping methods, unless expedited shipping options are available and selected during checkout.
- Estimated Delivery Time:
- The estimated delivery time varies depending on your location and shipping method chosen.
- Orders typically arrive within 7-14 business days after processing.
- Order Tracking:
- Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order using the provided tracking number through our website or the shipping carrier's website.
- Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the shipping destination.
- Shipping costs will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
- Order Status Updates:
- You will receive email updates regarding the status of your order, including confirmation, processing, and shipment notifications.
- If you have any questions or concerns about your order status, feel free to contact our customer service team for assistance.
- Order Modifications:
- Once an order has been placed and processed, modifications or cancellations may not be possible. Please review your order carefully before submitting.
- Shipping Restrictions:
- We currently offer shipping within USA only.
- Certain items may be subject to shipping restrictions due to legal or logistical reasons. We appreciate your understanding in such cases.
If you have any further questions or require assistance regarding shipping, please don't hesitate to contact us.
Thank you for choosing The Festive Crate. We appreciate your support and look forward to delighting you with our exquisite collections.